Frequently Asked Questions
Everything you need to know about your AVI-8 journey.
How long does international shipping take?
We offer global shipping that typically takes 3 to 7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy for all unworn timepieces in their original packaging. Please ensure all protective films and tags are intact to qualify for a full refund.
Do AVI-8 watches come with a warranty?
Yes, every AVI-8 timepiece is backed by a 2-year international warranty covering manufacturing defects and movement issues from the date of purchase.
Are your watches water resistant?
Most of our watches have a water resistance rating of 5 ATM or 50 meters, making them suitable for everyday use and light swimming, though we recommend keeping leather straps dry.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I care for my automatic timepiece?
To maintain accuracy, we recommend wearing your automatic watch daily or using a watch winder. If it stops, manually wind the crown 20-30 times to restart the movement.